Skip to content
Reputation Management

Stop Losing Reviews. Start Growing Your Reputation.

Your first review link is ready in under 60 seconds.

HearBack replaces the awkward "can you leave us a review?" with a smart link that works across QR codes, SMS, email, and NFC. Happy customers go straight to Google. Unhappy ones come to you privately. Every review gets an AI-drafted reply in your brand voice.

No credit card required. Free plan available.

The Problem

Without HearBack

  • Manually asking every customer — and most forget
  • No way to catch unhappy customers before they post
  • Spending an hour crafting responses to each review
  • Blank reviews sitting unanswered for weeks
  • Review count stagnating while competitors grow
With HearBack

Review growth on autopilot

  • Smart links automatically route customers to Google
  • Unhappy customers redirected privately before posting
  • AI-drafted replies ready in one click — in your voice
  • Works via QR, SMS, email, and NFC simultaneously
  • Dashboard shows rating trends and milestone progress
How It Works

Three steps to more reviews

1

Create your smart link

Sign up, connect your Google Business Profile, and your review link is ready in under 60 seconds. No code required.

2

Share via any channel

Print your QR code, send an SMS blast, add it to your email signature, or tap your NFC card. One link, everywhere.

3

Reviews flow in automatically

Happy customers go straight to Google. Unhappy ones reach you privately. AI replies are ready to post in one click.

Everything you need to dominate local search

Smart Review Link

One link that routes happy customers to Google and catches unhappy ones privately before they post.

Multi-Channel Distribution

Share via QR code, SMS, email, or NFC tap — whatever works for your business.

Sentiment Routing

Positive sentiment goes straight to Google. Negative feedback comes to you privately first.

AI Review Replies

Every review gets an AI-drafted reply in your brand voice, ready to post in one click.

Google Business Integration

Connects directly to your Google Business Profile for seamless review tracking.

Rating Milestones

Track your progress toward review goals and celebrate milestones with your team.

Private Complaint Capture

Give unhappy customers a private channel to vent — so they don't go to Google first.

Social Proof

Trusted by local businesses

HearBack doubled our review count in 6 weeks. Setup took literally 2 minutes.
Sarah K.
Owner, The Golden Fork Restaurant
I used to dread responding to Google reviews. Now I just click 'Post' on the AI reply. Game changer.
James M.
Manager, AutoCare Plus
The private feedback feature caught three unhappy customers before they posted online. That alone is worth it.
Priya L.
Owner, Glow Beauty Salon
Pricing

Simple, transparent pricing

No long contracts. No complicated setup. Cancel any time.

Starter

Perfect for single-location businesses.

£29/month
  • 1 smart review link
  • QR + email distribution
  • AI review replies
  • 50 review requests/month
  • Google Business integration
Start Free Trial
Most Popular

Growth

For businesses ready to scale reviews.

£79/month
  • 3 smart review links
  • QR + SMS + email + NFC
  • AI review replies (unlimited)
  • Unlimited review requests
  • Sentiment routing
  • Rating milestones & alerts
  • Private complaint capture
Start Free Trial

Agency

Manage reviews for multiple clients.

£199/month
  • Unlimited locations
  • White-label dashboard
  • All Growth features
  • Client reporting
  • Priority support
  • API access
Contact Us

Frequently Asked Questions

Your first review link is ready in under 60 seconds.

No credit card required. Start free and upgrade when you're ready.